You may possibly have all the right skills for the job on a cruise ship you are applying for and also have lots of experience. But, if you don't have the suitable personality it possibly could cost you the job. A exceptional combination of skills and ethics is what recruiter are looking for in a successful applicant.
With your cover letter and resume how do you convey that you have the suitable personality?
Constructing your resume and cover letter to reflect your personality is just as important as showcasing your skills and experience. Crew members that are full of life, outgoing, amicable, fascinating and can get along with others are what Cruise lines are looking for. Employees that are easily trainable, with excellent listening skills, adaptable to change and are goal-focused are other traits they are looking for. This set of skills is normally referred to as soft skills.
To demonstrate these qualities during an interview is one thing, but you need to get that interview first!
If the resume looks like all the other resumes or if the cover letter is boring then you won't stand out enough to land an interview. The soft skills stated above are important to use during the work experience and skills section.
In any sales goals that you exceeded you must give specific examples in your resume. Explain how you cross-trained and learned additional skills or how you adapted to a change after a relocation.
Showing your enthusiasm by stating your readiness to start working on cruise ships is next. For example, cover letters should say something like, "My passport is valid until June 2020".
Also, if you're looking for a career on a cruise ship, remember that it's not enough just to say you have good communication skills. Cruise applicants for all positions can benefit from knowing what it means to be a good communicator. The cruise industry, like many land-based industries, want employees that will be a positive voice for their company.
When faced with an difficult passenger how well will you represent the cruise line? With managers and with other employees how good will your communication be? On their resume many job applicants write, "Excellent communication skills". The bottom line is that cruise line employers want to know how you will interact with their passengers and crew members. Concisely, accurately and quickly - that's how you must answer questions. Finding common ground with a dissatisfied passenger or crew member is what you will need to do. And, in order to be able to diffuse awkward situations you need to be able to establish a rapport with all passengers and crew. Being professional under pressure and staying calm requires an applicant with patience.
Consider that a cruise ship boards new passengers at the end of every cruise. Through your communication skills on the job, will you be able to make a positive impression? In a communication process the important part is listening skills. Good communicators are also excellent listeners. Behind the scenes, understand that each cruise will experience turnover in crew within each department. Representing different cultures, crew members come from all over the world.
People that may not have the same first language as you, how adaptable are you at communicating with them? Having a second language is also a welcome addition of course. Being able to have your resume and cover letter stand out from other applicants is the key to landing an interview and a cruise ship career. It goes a whole lot further than just saying you are a good communicator when you are able to actually utter how well you communicate. During the application process, even your emails will highlight your communication skills.